What are your Fees?
Last year we bought RMS. Long story but we're just now getting ready to install. Will integrate with Quickbooks. If we need help, are you available to consult with us? If so, do you have a standard fee schedule?
J.C. in Abilene, Texas
We have developed a very efficient process to integrate Retail Management System into existing or new stores. Our setup revolves around three important principles:
- A thorough Pre-Installation review
- Remote Access technologies
- Tested hardware configurations
A very important aspect of setting up any RMS system is the main store database, which holds information about everything in your store that touches inventory, suppliers, cusomers, and accounting processes. The possibilities are endless and we have learned a great deal from our customers.
The universal complaint that we see in customers using RMS is that it was not set up properly, followed by inadequate training. We have devoted a significant amount of time getting the setup right, and then start the training with 2 full days of store specific training.
By using remote control software, we can conduct question specific followup training. Furthermore, we can make any adjustments to your store without the expense of traveling to your location, saving us both time and money.
Finally, we use a standardized hardware set to minimize configuration issues that arise with all of the various POS perpipherals available.
Our fee structure is quite simple:
- Hardware is our cost plus 10% and any shipping or handling
- Retail Management System software is priced at the MSRP
- Setup, training, configuration, etc is $65.00/hr per technician
- A full day of setup, training, configuration, etc is $600.00/day per technician. This includes our travel costs.
Unusual integration projects will be quoted on a case by case basis.
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